Thank you for your interest in working with The Northern Centre.

Position: Administration and Reception Coordinator

Permanent part time 2 day per week (Day TBC + Friday)

• Download the full position description here (PDF)

We are currently looking for an Administration and Reception Co-ordinator.

3 DAYS PER WEEK (WEDNESDAY TO FRIDAY) – PERMANENT PART TIME JOB SHARE ROLE Applications close 9.00 am Monday 3 May 2021

Click here for the full advertisement

Click here for the position description

Positions Vacant

CASE WORKER – HOMELESSNESS EARLY INTERVENTION SERVICE

Full-time – 4 days per week 

Applications close 9.00am on Monday 8 April 2024

TNC is a dynamic and growing organisation that provides early intervention and prevention services to families and individuals specifically in the areas of family and parenting support, homelessness prevention/early intervention services and DV case coordination services. TNC provides services to our community in the disciplines of casework, counselling, parenting programs, advice, referrals, advocacy and group work.

Funded by Mission Australia this role will work with the Homelessness Early Intervention team to provide services that support people who are at risk of homelessness to remain safely in their existing accommodation or secure alternative safe and sustainable accommodation.

Salary will be in under the SCHADS Award Level 4 and in accordance with your skills, knowledge and experience. There is generous salary packaging as well as monthly external team clinical supervision, training budget and EAP provision available for this role. The TNC office is located in West Ryde.

ESSENTIAL CRITERIA:

• Relevant tertiary qualifications and/or previous case management and contract reporting experience
• Demonstrated high levels of motivation and strong interpersonal skills
• Demonstrated understanding of the issues that lead to homelessness and previous experience or ability to navigate and facilitate affordable housing options in Sydney for clients
• Direct experience and demonstrated skill in working with clients facing a range of issues and significant experience working with at least three of the following client groups:
  • People experiencing homelessness, or at imminent risk of homelessness
  • Women leaving DFV
  • Addictions, particularly alcohol, drug and gambling addiction or misuse
  • People experiencing chronic and/or acute mental health
  • At risk and vulnerable young people, women and families
• Strong computer literacy skills
• Ability to work after hours on occasions
• Strong written and oral communication skills
• Understanding of the importance of WHS Current driver’s license

DESIRABLE CRITERIA:

• Community Engagement experience
• Experience in brokering partnerships to enhance service delivery
• Multilingual

For an information package please contact

Applicants should send their resume with a covering letter addressing the essential and desirable criteria to connect@thenortherncentre.org.au

The successful applicant will be subject to a Criminal Record and Working with Children Check prior to commencement

Positions Vacant

CASE WORKER – SAFE TRANSITION OUT OF DFV FOR WOMEN AND FAMILIES IN THE RYDE LGA

4 days per week – 12 month contract

Applications close 5.00pm on Friday 25 February 2022

TNC is a dynamic and growing organisation that provides early intervention and prevention services to families and individuals specifically in the areas of family and parenting support and homelessness prevention/early intervention services. TNC delivers TEI and SHS (early intervention to homelessness), and provides support to our community in the disciplines of casework, counselling, parenting programs, advice, referrals, advocacy and group work. We are embarking on a 12 month pilot program called SafeT – safe transition out of DFV for women and families in the Ryde LGA and we are seeking a 4 day per week Case Worker to support this pilot program.

Funded by The Northern Centre and a number of other smaller grants, this role will work with women and families who are no longer living with the perpetrator and have moved into social or private housing. The objective of SafeT is to break the cycle of returning, knowing that on average a female victim of DFV may leave her partner up to seven or eight times before she breaks away for good.

Salary will be in under the SCHADS Award Level 4 and in accordance with your skills, knowledge and experience. There is generous salary packaging as well as monthly external team clinical supervision, training budget and EAP provision available for this role. The TNC office is located in West Ryde.

ESSENTIAL CRITERIA:

• Relevant tertiary qualifications in Social Work and/or previous case management experience in DFV
• Demonstrated high levels of motivation and strong interpersonal skills
• Demonstrated understanding of the issues that lead to homelessness and previous experience or ability to navigate and facilitate affordable housing options in Sydney for clients
• Direct experience and demonstrated skill in working with clients facing a range of issues and significant experience working with at least three of the following client groups:
  • People who are victims of DFV
  • People experiencing homelessness, or at imminent risk of homelessness
  • Addictions, particularly alcohol, drug and gambling addiction or misuse
  • People experiencing chronic and/or acute mental health
  • At risk and vulnerable young people, women and families
• Strong computer literacy skills
• Ability to work after hours on occasions
• Strong written and oral communication skills
• Understanding of the importance of WHS Current driver’s license

DESIRABLE CRITERIA:

• Community Engagement experience
• Experience in brokering partnerships to enhance service delivery
• Bilingual

For an information package please contact

Applicants should send their resume with a covering letter addressing the essential and desirable criteria to connect@thenortherncentre.org.au

The successful applicant will be subject to a Criminal Record and Working with Children Check prior to commencement

Positions Vacant

INTAKE COORDINATOR

The Northern Centre Full time – max 14 month contract (November 2023 to December 2024

Applications close 9.00am Friday 13 October 2023

TNC is a dynamic and innovative organisation that provides early intervention and prevention services to families and individuals specifically in the areas of family and parenting support, homelessness prevention/early intervention and domestic and family violence support services. We provide support to our community in the disciplines of case management and coordination, counselling, parenting programs and education, advice, referrals, advocacy and group work.

We are a very busy service and the Intake Coordinator role is a vital step in a clients journey into our services, our collocated partner services and general the sector.

Salary will be in accordance with the SCHADS Award level 4 and in accordance your skills, knowledge and experience. There is generous salary packaging as well as monthly external team clinical supervision, training budget and EAP provision available for this role. The TNC office is located in West Ryde.

SELECTION CRITERIA:

• Relevant Relevant qualifications and/or demonstrated experience in the Community Welfare and/or Human Services sector
• Excellent communication and customer service skills
• Demonstrated ability to exercise empathy, discretion and sensitivity when communicating with clients.
• Demonstrated understanding of a range of issues facing vulnerable families and individuals including, but not limited to, domestic violence, homelessness, mental health, family breakdown, drugs and alcohol and parenting stress
• Excellent written and verbal communication skills
• Overdeveloped IT literacy
• Sound organisational and time management skills
• Strong interpersonal and teamwork skills
• Ability to prioritise and be hands on in all aspects of workload
• Understanding of WHS
• Familiar with CRM systems and database management

DESIRABLE CRITERIA:

• Experience in engaging with a vulnerable client cohort
• Experience working with clients at risk of homelessness
• Knowledge and experience of Social Housing Pathways
• Bilingual/community language.

Applicants should send their resume with a cover letter addressing the essential and desirable criteria to connect@tncinc.org.au.

The successful applicant will be subject to a Criminal Record and Working with Children Check prior to commencement. Applicants that do not address the above selection criteria will not be considered.

Positions Vacant

CASE WORKER, HOMELESSNESS EARLY INTERVENTION SERVICE

The Northern Centre Full time – 12 month contract

Applications close 5.00pm Friday 12 November 2021

TNC is a dynamic and growing organisation that provides early intervention and prevention services to families and individuals specifically in the areas of family and parenting support and homelessness prevention/early intervention services. TNC provides support to our community in the disciplines of casework, counselling, parenting programs, advice, referrals, advocacy and group work. We are embarking on a 12 month pilot program, SafeT – safe transition out of DFV for women and children and the incumbent has been deployed to this pilot hence this 12 month contract.

Funded by Mission Australia, this role will work with the Homelessness Early Intervention team to provide services that support people who are at risk of homelessness to remain safely in their existing accommodation or secure alternative accommodation.

Salary will be in accordance with the SCHADS Award level 4 and in accordance your skills, knowledge and experience. There is generous salary packaging as well as monthly external team clinical supervision, training budget and EAP provision available for this role. The TNC office is located in West Ryde.

ESSENTIAL CRITERIA:

• Relevant tertiary qualifications and/or previous case management experience
• Demonstrated high levels of motivation and strong interpersonal skills
• Demonstrated understanding of the issues that lead to homelessness and previous experience or ability to navigate and facilitate affordable housing options in Sydney for clients
• Direct experience and demonstrated skill in working with clients facing a range of issues and significant experience working with at least three of the following client groups:
  • People experiencing homelessness, or at imminent risk of homelessness
  • Women leaving DFV
  • Addictions, particularly alcohol, drug and gambling addiction or misuse
  • People experiencing chronic and/or acute mental health
  • At risk and vulnerable young people / single men and single fathers / women and families
• Strong computer literacy skills
• Ability to work after hours on occasions
• Strong written and oral communication skills
• Understanding of the importance of WHS Current driver’s license

DESIRABLE CRITERIA:

• Experience working in a homelessness early intervention project
• Community Engagement experience in an outreach capacity
• Previous experience working in private real estate or for a social housing provider

For an information package please contact

Applicants should send their resume with a covering letter addressing the essential and desirable criteria to connect@thenortherncentre.org.au

The successful applicant will be subject to a Criminal Record and Working with Children Check prior to commencement

Positions Vacant

Administration & Reception Coordinator

Permanent part-time (3 days per week – Wednesday to Friday)

Applications close: 9:00am 3 May 2021

The Northern Centre (formally Ryde Family Services) is a dynamic community service NGO that provides early intervention and prevention services to our community specifically in the areas of family and parenting, homelessness and domestic violence.  We provide support in the form of casework, counselling, advice, referrals, advocacy and group work.

The important role of our Administration and Reception Coordinator works across the organisation and is the first point of contact for clients and visitors to the service.  The organisation operates a client-centric, strengths based and trauma informed approach to care.  We are culturally accessible and we value respect, integrity, innovation, collaboration and generosity in how we work with one another, our clients, our partners and the sector.

The salary will be in accordance with SCHADS Award Level 4 and in line with your demonstrated skills, knowledge and experience. There is generous salary packaging, a personal training budget and EAP support available for this role. The TNC office is located at West Ryde, a 2-minute walk from the West Ryde train station.

Selection Criteria:

• Relevant qualifications in Administration and/or demonstrated previous experience in an Administration role within a busy office in a complex environment.
• Excellent customer service skills.
• Demonstrated ability  to  exercise  empathy,  discretion  and  sensitivity  when  communicating  with clients.
• Demonstrated understanding of a range of issues facing vulnerable families, youth and individuals including but not limited to domestic violence, homelessness, mental health, family breakdown, drugs and alcohol and parenting stress.
• Excellent written and verbal communication skills.
• Sound organisational and time management skills.
• Strong interpersonal and team work skills.
• Ability to prioritise and be hands on in all aspect of workload; and be self-directed
• Understanding of WHS.

Desirable Criteria:

• Familiarity with Social media and web maintenance, CRM systems, database management and excellent IT literacy.
• Bilingual/community language, preferably Korean and/or Mandarin.
• Current driver’s license.

For more information, please contact:

Cassie Cox on 02 9334 0111 or connect@thenortherncentre.org.au

Applicants should send their resume with a covering letter addressing the selection criteria to connect@thenortherncentre.org.au.  Applications that do not address the selection criteria will not be considered.

The successful applicant will be subject to a Criminal Record and Working with Children Check prior to commencement.